Ready For Life Internet Privacy Policy
Last updated: September 15, 2026
Ready For Life (“RFL,” “we,” “us,” or “our”) is pleased to provide information to all of its supporters, participants, families, and website visitors about its online privacy practices. RFL uses its best efforts to protect the privacy of visitors to this website and of anyone who communicates with us by phone, email, or text message.
Information We Collect
We collect the following categories of information:
Identifiers. First and last name, home or mailing address, email address, and telephone number, including mobile phone number.
Payment information. Credit card or other payment details, when you make an online payment or donation. Payment card data is processed by our payment processor and is not stored by RFL.
Communications data. The content of messages you send us, including email and SMS/text messages, and records of your consent to receive text messages from us.
Website usage data. Non-identifying information collected automatically through cookies and similar technologies, such as pages visited and aggregate visitor counts.
We do not knowingly collect personal information from children under 13 through this website.
How We Collect and/or Obtain Information
We collect information in the following ways:
Directly from you, when you voluntarily submit it through a form on our website, make an online payment or donation, contact us by phone or email, or provide it to a staff member in person.
Verbal consent for text messaging. We collect mobile phone numbers for SMS/text messaging only when you give us verbal consent, either in person or by phone. Before adding your number, we tell you the name of our organization, the types of messages we will send, that message and data rates may apply, that message frequency may vary, that you may reply HELP for help or STOP at any time to unsubscribe, and that your phone number will not be shared with third parties for marketing or promotional purposes. We record the date and time of your consent.
Automatically, through cookies placed on your device when you visit this website.
How We Use Information
We use the information we collect to:
Process payments and donations you initiate.
Provide, coordinate, and follow up on the services and programs you participate in.
Respond to your questions, requests, and service requests, including by text message where you have consented.
Send you organizational updates, special event invitations, and information about fundraising campaigns, where you have elected to receive them. If you do not elect to receive such materials, we will not send them to you.
Operate, maintain, and improve this website. Comply with applicable law.
Text Messaging (SMS/MMS)
Where you have given consent, RFL sends customer care and support text messages, such as confirmations that a staff member has received your message, and information about which staff member to contact when your usual contact is unavailable. We do not send marketing or promotional text messages, and we do not use text messaging to solicit donations.
Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out of text messages. Reply HELP for help, or contact us using the information at the end of this policy. Opting out of text messages will not affect your access to any RFL service or program.
Information We Share
Companies may be engaged by RFL to perform a variety of functions, such as assisting with donation collection or providing technical services for our websites. These companies may have access to personal information only if it is needed to perform such functions, may use that information only for the purpose of performing that function, and may not use it for any other purpose.
Other than as described in this policy, RFL does not sell, rent, trade, transfer, or otherwise disclose personal information to third parties.
No phone/mobile number information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
RFL reserves the right to use or disclose information as needed to satisfy any law, regulation, or legal request, to protect the integrity of this site, to fulfill your requests, or to cooperate in any law enforcement investigation or an investigation on a matter of public safety.
Information Security and Data Retention
RFL maintains administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. Access to personal information is limited to staff and contractors who need it to perform their duties. Payment card information is handled by our payment processor under its own security controls.
We retain personal information only as long as it is needed for the purposes described in this policy or as required by law. Text messaging opt-in records and consent logs are retained for the duration of your enrollment in our text messaging program and for a reasonable period afterward in order to document consent. When you opt out of text messaging, we retain a record of the opt-out so that we do not message you again.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Access and Your Choices
You are in control of any personal information you provide to us. At any time you may ask us to correct the personal information we hold about you, change your contact preferences, or stop contacting you, by using the contact information below. You may opt out of text messages at any time by replying STOP.
Cookies
“Cookies” are pieces of information that a website transfers to an individual’s device for record-keeping purposes. Cookies allow the website to remember information that makes your use of the site more convenient. Like most websites, RFL uses cookies for a variety of purposes to improve your online experience. For example, we track the total number of visitors to our site on an anonymous, aggregate basis. We may also use cookies so that we remember you when you return to the site, and we may associate personal information with a cookie file in that instance.
Use the options in your web browser if you do not wish to receive a cookie, or if you wish to set your browser to notify you when you receive one. See the “Help” section of your browser to learn how to change your cookie preferences. If you disable all cookies, you may not be able to use all of the features of this website.
Links to Other Sites
We may offer links to sites that are not operated by RFL. If you visit one of these linked sites, you should review their privacy and other policies. We are not responsible for the policies and practices of other organizations.
Changes to This Policy
We may update this policy from time to time. The date at the top of this page shows when it was last revised.
How to Contact Us
If you have any questions about Ready For Life’s Internet Privacy Policy, please
contact us at: Ready For Life Char Hill, Office Manager 3250 28th St SE, Ste 102 Grand Rapids, MI 49512 Phone: 616.248.3775 Email: [email protected]